Science & Technology | Technology

Apple to overhaul Genius Bar, changing appointments and using phones as pagers | 9to5Mac

Apple will soon make a significant change to retail store Genius Bar appointments to improve the customer experience, according to several sources briefed on the upcoming shift. During the week of ...

Science & Technology | Computer & Coding Tips

Anonymous Apple Store employee shares tricks for getting the best service possible

What does it take to get the best possible customer service when you go to the Apple Store? One anonymous Apple Store employee has taken to Reddit to offer its Apple fan community tips and tricks to make sure your time spent in the Apple Store is as enjoy